From the moment you “Start The Engine” and become one of our valuable Customer Machine clients, we immediately take on the process of creating and customizing your account and configuring it with your business information and initial campaign.
Customer Machine platform is simple and easy to learn on your own, but we will still guide you through all the in’s and out’s of building campaigns, automations, and keywords, writing the best messages, and tracking customer redemptions.
Your team needs to be on-board and ready to promote your Customer Machine campaigns to customers confidently the moment we start the machine up. We’ll train you and your staff on the best ways to use the platform resources for ultimate success.
Our Customer Success team will get straight to work on designing all the custom creative artwork and digital assets you need to produce posters, signs, table tents, handouts, social media posts, QR Codes, and much more, complete with your business logo, colours and images.
As much as we set everything up for you, and automate almost everything, you’re never left to your own devices. We schedule regular weekly motivation check-ins to make sure you’re on top of your campaigns and always keeping the machine well oiled.
You’ll never have to guess if your SMS marketing promotions are producing a return on your investment! Customer Machine gives you the ability to record and track every offer, redemption, order value, and customer value in real-time.